Inscape is proud to provide our customers with products that are designed to last. Our warranty extends to defects in material and workmanship of Inscape manufactured product. Inscape will repair products or parts proven to be defective or at its option, provide comparable product, free of charge.
Inscape provides a Five (5) year warranty period from the date of delivery to the original purchaser, except in certain instances as outlined below.
Inscape’s warranty is subject to the following specific limitations and exclusions:
- Moving Parts with Height Adjustable Desk Mechanism: Three (3) Years
- Metal Frames and Wood & Metal Legs: Three (3) Years
Inscape Warranty does not apply to product defects, damage, failure or loss resulting from the following:
- Product that is damaged by the user as a result of accident, misuse, alteration, tampering, negligence or abuse
- Over loading furniture above its weight capacity
- Incidental wear and tear of surface finishes, including scratches and dents caused by writing instruments or sharp objects
- Products that have had safety devices, warnings or operating instructions on the product moved, removed or altered
- Products that have been altered, modified or substituted without Inscape’s written consent or approval
- Natural variations of colour, grain or texture found in wood
- Surface discolouration of materials caused by light/sunlight exposure or aging.
- Claims which Inscape has no control such as excessive heat or humidity